Digitalization or death: how Russian retailers fit into the new realities of trade
Venera Shaydullina talks about the digitalization trends of electronic and offline trading, cites the 5 most promising technologies that will have a strong impact on e-commerce in the near future,…

Continue reading →

Online store: consumer rights and seller's obligations
Have you noticed that we have become much bolder in our online purchases? Now we do not take the risk of buying covers with Aliexpress for 30 rubles, and fully…

Continue reading →

Consumer vs business: why it is better not to offend the customer
If this material was intended for unscrupulous companies, it could start like this: "more than half of Russians are not ready to sue you." In the new article, we talk…

Continue reading →

activities

How does the tax office know that you rent an apartment and don’t pay taxes

Real estate expert Oleg Tsarev talks about how government agencies get information on renting housing and not paying mandatory income taxes
It’s no secret that 70% of apartments on the rental market are rented without taxes. But nevertheless, the tax service manages to find out that people are renting an apartment, and the state does not get any of this. There are many ways to find out about such housing, most of them are random for the owner or, as they can be called, sudden.

The most important are the neighbors. They are different. Firstly, the neighbors on the porch. Unfortunately, fortunately, fortified by communism, many more remain. Continue reading

Long sales: how to close deals faster

Ekaterina Ukolova gives advice on speeding up a long sales cycle: where to start, how to split processes and optimize them, and what is the role of employee motivation
The sales industry operates under a set of fairly strict laws that you can follow and succeed, or you can ignore and stay in the shadows. If you are more attracted to the first option, then prepare to work hard and, equally important, learn a lot.

Where to start

First of all, you need to understand what sales cycle you are working in. Continue reading

Digitalization or death: how Russian retailers fit into the new realities of trade
Venera Shaydullina talks about the digitalization trends of electronic and offline trading, cites the 5 most promising technologies that will have a strong impact on e-commerce in the near future,…

...

5 secrets of the "selling" resume from the best sellers
Business coach Olga Westendorp gives five useful tips that will help you create the perfect resume: from the message of “success” of the candidate and the right self-presentation to the…

...

2019 presentation design trends that will continue in 2020
Galina Goncharova tells us what trends are relevant for presentations today and, judging by the growing popularity, will remain in 2020 Your "selling" presentation will be one of the 4,000…

...

Divide and conquer: 4 tips for working with a client in the service business
Maria Zubareva, Head of Ingate Customer Service Department, shares her professional experience and gives tips on how to improve the process of interacting with clients in the field of service…

...