5 commandments of the sales Department, or how to grow strawberries
Irina Narchemashvili, financial Director of ATManagement Group, lists five rules for effective organization of the sales Department - from dividing the functions of managers and paying salaries based on the…

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Leads without joy: three situations where requests and calls do not bring sales, but problems
What does almost every company expect from online advertising? Of course, leads. The more — the better. After all, there are not many good things. However, our experience shows that…

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How I sold cookies to the Russian Army, kindergartens, and major network operators
A businesswoman from Khabarovsk bought a tiny line for the production of cookies. I found a recipe, gathered a team and cheerfully got down to business. And after a couple…

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Robots or living people? How customer service will change in the next decade

Elena Stolyarskaya, business coach, customer service expert, talks about the main trends in customer service development in the near future and lists 7 key changes that will affect the online and offline sales
Our life, the world around us, is changing at an incredible speed. Over the past 10 years, humanity has made a quantum leap in the development of technology. What seemed like utopia not so long ago is reality today. Smartphones, social networks, Wi-Fi. For a couple of clicks on the phone, we call a taxi, choose a place to live in another city, order food at home, communicate with friends from anywhere in the world. Everything moves in a spiral of continuous development. Technologies, geopolitics, economic conditions, business formats are changing. Continue reading

How does the tax office know that you rent an apartment and don’t pay taxes

Real estate expert Oleg Tsarev talks about how government agencies get information on renting housing and not paying mandatory income taxes
It’s no secret that 70% of apartments on the rental market are rented without taxes. But nevertheless, the tax service manages to find out that people are renting an apartment, and the state does not get any of this. There are many ways to find out about such housing, most of them are random for the owner or, as they can be called, sudden.

The most important are the neighbors. They are different. Firstly, the neighbors on the porch. Unfortunately, fortunately, fortified by communism, many more remain. Continue reading

Ocean’s 10 friends negotiation model: issues that help establish cooperation

Andrey Tolkachev talks about the method of conducting effective negotiations with representatives of the business community, explains how to build a special chain of issues that allows you to create an atmosphere of cooperation between the two sides
Due to professional necessity, I conducted dozens of interviews with foreign businessmen. The cohort of willing storytellers included Bob Dorf, Malcolm MacDonald, Brian Tracy, Karim Rashid, Allan Pease, Lars Vallentin, Oscar Brenifier, Neil Whitehead, and others. Continue reading

Threat of franchise: important advice to budding franchisees
A novice franchisee may face numerous challenges and problems. Some of them are typical for all types of business, but there are also unique obstacles that should be taken into…

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Features of sales in a beauty salon
Ilya Veitsman describes in detail the features of sales in beauty salons, lists the main problems that exist today in this industry, and gives advice on how to overcome them…

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Threat of franchise: important advice to budding franchisees
A novice franchisee may face numerous challenges and problems. Some of them are typical for all types of business, but there are also unique obstacles that should be taken into…

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“Give Mark money!” Or How Facebook’s advertising appetites have changed
Last year, the head of Facebook changed the company's mission. Instead of “uniting families and friends” it was “creating a global social infrastructure”. Thus ended the ideological transformation of a…

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